A Senior Practitioner at The Effective Syndicate, Joshua is a quality-driven lean practitioner, innovator and advocate for continuous improvement and respect for people. With a background in retail sales, customer service, CAD proficiency and manufacturing experience, he is passionate about eliminating waste and non-value added activities for the benefit of all involved. He earned a Master of Art in Metals from Ball State University, a Lean Six Sigma Black Belt from Villanova University, as well as several certificates from the Institute for Healthcare Improvement (IHI). Prior to The Effective Syndicate, Joshua worked at several esteemed companies that include Tiffany & Co., Toyota and the University of Kentucky Healthcare.